12 Apr Michael Givens
Posted at 13:20h in
La Rocca Creative Cakes is a 30 year old family company located in Richmond Hill Ontario, we employee over 250 people and are the largest independent value cake manufacture in Canada. We met Ken at a time our network and wireless systems were in turmoil, everyday computers glitched, and connections got dropped, it was a mess that cost us in lost productivity and service fees. We depended on people that worked by trial and error that did not have a plan; we felt trapped and vulnerable. Then we met Ken and instantly knew we found our guy. He came prepared to explain our problems behind the issues and his proposal to deal with them systematically all in a language we could understand (I’m not an IT guy). After the meeting, it was evident to us what the plan should be, I signed the contract with him to perform the work and never looked back. He is a great listener and spends the time to understand our issues and explain a solution that will get the job done without the feeling of being over sold. He is an indispensable part of the team building our foundation for tomorrow’s IOT and guaranteeing our spot as an industry leader. We really can’t say enough about him, his team’s professionalism and work ethics. We feel lucky to have found Dytronix and look forward to many years of growth with them.