I feel 100% confident that the Dytronix team is looking after my organization’s best interests. The staff are very knowledgeable within their field. They research and present various IT solutions/options with a solid recommendation for my consideration. They are always friendly, personable and courteous. When I log a ticket for support, none of my concerns need to be “expedited” or “escalated”- I consistently receive prompt service the first time around-that’s what I call excellent customer service. I love the daily, weekly and monthly reports I receive so that I have a bird’s eye view of what is happening within my organization with regards to connectivity, performance and security of our all our data/information holdings.