Direct Dentistry Services was blessed to be referred to Dytronix by our dental colleagues and we are constantly amazed by their diligence and efficiency, delivered in combination with excellent customer services and honesty.   Dytronix helps our practice safeguard the vital computers and networking system for our team of over 40 employees; modernized our website with ongoing modifications; provide us with objective advice then follow through for hardware and software upgrade. The entire support team at Dytronix is always polite and prompt at solving our day-to-day request.  Honesty is another absolutely valuable quality we vouch for Dytronix and Ken’s business as over several occasions Dytronix will give us frank recommendation of no change needed, given the existing system is adequate and more economical. Lastly, when vital and critical issues arise, their team will never leave us in the loose just because it is after business hour. We highly recommend Dytronix, Mr. Ken Pak and his team to any business.

Thank you for the computer(also, surveillance) improvement and support by your team in the past 10 months. Before you guys came along, I thought computer were naturally prone to breakdowns and repairs. I couldn’t be happier with the system I have now! From installation, transition and continue technical support, you and your team had been very accommodating to my hours, punctual and given me many productive inputs. VPN works great for myself and for your online support. I totally understand, “What you pay is what you get!”; although your charges are slightly higher than my other quotes (for a cheaper, still workable version), your system saved me a lot administrative hours and headaches. I really like the emails that you send me when my staff calls you for support, this lets me know of any problems and how it was resolved, without bothering me with phone calls. With this kind of service, I had recommended you to some my dentist friends for their computer and surveillance needs. Thanks again and keep it up!!!

I would like to take this opportunity to thank Ken and his team for their expertise and professional service in the maintenance of our computer system. As a dental office with paperless records and digital technology, it is important to keep the system running smoothly and seamlessly. When Dytronix took over the computer maintenance, the transition was uneventful and they are always there to answer the call if there is something that requires immediate attention. Best of all, we are rest assured that if our system crashes, they will be ready to restore it in a matter of hours. Also with a lot of patients’ records, confidentiality is of paramount importance and we are glad that Dytronix employs the latest in online security that is second to none. I have no reservations to refer Dytronix to any firm that is considering a change in their computer maintenance company.

I wanted to take this opportunity to comment on Dytronix.  Over the past year, we have done a big hardware and network upgrades that Dytronix has coordinated. Their knowledge, their experience, their dedication and their reliability makes the whole transition seamless and trouble free. Dytronix has been there every step of the way from beginning to end and following up making sure everything is running satisfactorily.  Dytronix support technician I worked with was very patient and addressed my issue promptly and effectively.  Dytronix  have been very reliable, they have been very accessible whenever I need them, highly recommended. You will not be disappointed.