Dytronix performed network, WiFi, computers, data backup, phone system upgrades and setup for La Rocca Creative Cakes. We currently continues to provide IT services and maintenance for La Rocca Creative Cakes.
La Rocca Creative Cakes is a 30 year old family company located in Richmond Hill Ontario, we employee over 250 people and are the largest independent value cake manufacture in Canada. We met Ken at a time our network and wireless systems were in turmoil, everyday computers glitched, and connections got dropped, it was a mess that cost us in lost productivity and service fees. We depended on people that worked by trial and error that did not have a plan; we felt trapped and vulnerable. Then we met Ken and instantly knew we found our guy. He came prepared to explain our problems behind the issues and his proposal to deal with them systematically all in a language we could understand (I’m not an IT guy). After the meeting, it was evident to us what the plan should be, I signed the contract with him to perform the work and never looked back. He is a great listener and spends the time to understand our issues and explain a solution that will get the job done without the feeling of being over sold. He is an indispensable part of the team building our foundation for tomorrow’s IOT and guaranteeing our spot as an industry leader. We really can’t say enough about him, his team’s professionalism and work ethics. We feel lucky to have found Dytronix and look forward to many years of growth with them.
We were shopping for help with a network upgrade project and from the first meeting with Ken we knew we found our guy. He is very open to listening to what your needs are then advising on ways to go about getting the job done. We never once felt like he was overselling us something we didn’t need. He understood where we are as a company today and where we are planning on being tomorrow and helping us grow by recommending a system that fit our needs exactly. We really cannot say enough of him and his teams work ethic and professionalism. It is safe to say that Dytronix will be a part of La Rocca’s future.
I would like to say thank you for your excellent IT support service and advice which I have found them to be prompt, courteous and reliable.